This is the second post in a series from Technology Transition Paradigm, spotlighting mission-critical features that are too often ignored by small and midsize businesses—and their MSPs—at their own peril. In March 2021, Verkada Inc., a Silicon Valley-based surveillance tech company, suffered a massive breach that exposed live feeds from over 150,000 security cameras inside […]
This is the first in a short series from Technology Transition Paradigm, spotlighting mission-critical features that are too often ignored by small and midsize businesses—and their MSPs—at their own peril. Let’s start with one of the most overlooked: Data Loss Prevention (DLP). Imagine this:A rogue employee decides to email or copy a trove of confidential […]
Let’s talk about DNS. Not the Do Not Start kind. I mean Domain Name System—the unsung hero of the internet and the silent gatekeeper of your email security. If your IT team or MSP (Managed Services Provider) doesn’t have their DNS game tight, your business is basically sending emails with a “kick me” sign taped […]
If you’re managing Microsoft licensing this year, the landscape has shifted — and understanding your purchasing options & channel is more important than ever. As of April 1, 2025, Microsoft applied a 5% price increase to the legacy monthly-billed subscription prices below for annual commitments. This affects: • Microsoft 365• Office 365• Dynamics 365• Windows […]
If your business isn’t doing air-gapped, offline backups, you might be playing with fire. Cyber threats aren’t just targeting big enterprises—small and midsize businesses (SMBs) are prime targets because they often lack the robust security of larger organizations. What Is an Air-Gapped or Offline Backup? An air-gapped backup is a copy of your data that […]
GoDaddy’s Office 365 vs. Microsoft 365: A Critical Analysis & Migration Solution: Yesterday, one of our firm’s vendors complained about the frustrating limits of their GoDaddy version of Office 365. They’re now becoming a client. GoDaddy’s Office 365 version is a bad choice for most. Here’s why: In today’s digital landscape, selecting a reliable and […]
To increase the likelihood of a successful cyber insurance claim, business owners should take proactive steps before and after a cyber incident. Here’s a guide: 1. Understand Policy TermsReview Coverage Details: Ensure you understand what is covered and excluded, including ransomware, data breaches, and business interruption. Clarify Compliance Requirements: Familiarize yourself with the policy’s specific […]
In the fast-paced digital world, where threats evolve faster than you can say “ransomware,” businesses need more than the basics to survive. As an executive decision-maker, you’re likely no stranger to IT services. Maybe your company has been cruising along with the basics—backup systems, antivirus software, and a prayer that your team doesn’t click on […]
After 30 years running and managing managed IT services to end clients, we can tell you that one of the most critical—and often overlooked—components of any MSP’s security offering is encrypted password management. With cyberattacks on the rise, particularly those targeting smaller businesses, password breaches have become a frequent and damaging occurrence. Weak or compromised […]
That is NOT the question. Avoid the all-too-common modern Shakespearean tragedy of a business owner’s negotiation with an MSP: They shop on price, and presume MSPs and Managed Security Service Providers (MSSPs) have largely identical offerings These price-focused entrepreneurs often first ask these important questions… 1. How much is the upfront/on-boarding fee? 2. How can […]
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